Accessibility

This accessibility statement applies to the NHS Scotland Climate Action website.

NHS National Services Scotland is committed to making this website accessible and easy to use for as many people as possible.

We want as many people as possible to be able to use this website. For example, you should be able to:

  • change colours, contrast levels and font sizes using your browser or device settings
  • zoom in up to 400% without losing content or functionality
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use the website with a screen reader, including recent versions of JAWS, NVDA and VoiceOver
  • understand the content using clear and simple language where possible

How accessible this website is

We have carried out basic accessibility testing of the website against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

No significant accessibility issues were identified during this testing.

We continue to review and improve the accessibility of the website as part of our ongoing development and content review process.

The website is currently in beta and may continue to change as content and functionality are developed.

Feedback and contact information

If you have difficulty using any part of this website, or need information in a different format, please email: nss.climateaction@nhs.scot.

We aim to respond to accessibility enquiries within 5 working days.

If you report an accessibility problem, please tell us:

  • the page or content you are having difficulty accessing
  • what the problem is
  • what you are trying to do

We will consider your request and, where possible, provide the information in an accessible alternative format.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed in this statement, or think we are not meeting accessibility requirements, please email: nss.climateaction@nhs.scot.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

NHS National Services Scotland is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

No significant accessibility issues were identified during our basic accessibility testing. We will continue to review the website and address any accessibility issues identified through ongoing development, content reviews and user feedback.

Content that is not within the scope of the accessibility regulations

Some older documents, including PDFs, may not meet current accessibility standards. The accessibility regulations do not require us to make documents published before 23 September 2018 accessible if they are not essential to providing our services.

Where appropriate, we will consider providing accessible alternatives if requested.

Interactive tools and transactions

This website does not currently provide any interactive tools or transactions.

What we are doing to improve accessibility

Accessibility is considered as part of the ongoing development and content review of the website.

We will continue to monitor the website, address accessibility issues where they are identified, and consider accessibility when new content or functionality is added.

How we tested this website

This website was tested on 21 September 2026 by PSD Scotland Web Support staff.

Testing included manual and browser-based accessibility checks, including checks of:

  • keyboard navigation
  • page structure and headings
  • links and navigation
  • text resizing and reflow
  • text spacing
  • images and alternative text
  • colour contrast and general readability
  • content and functionality at increased zoom levels

The testing included representative pages across the website.

Preparation of this accessibility statement

This statement was prepared on 17 August 2026 and last reviewed on 21 September 2026.

The statement will be reviewed regularly and updated when significant changes are made to the website or when further accessibility testing identifies any issues.

If you need information from this website in a different format, please contact us and we will consider your request.

Useful accessibility resources

You can find information about making your computer and browser easier to use from AbilityNet.